Frequently Asked Questions

We press fruits, roots and vegetables under high pressure without applying heat, which would destroy the delicate enzymes and nutrients we're after. The juice that comes out is exactly what was inside the produce. No concentrates, no water, no powders. Each 60ml shot is roughly half a kilo of fresh ingredients pressed into one bottle.

Not certified organic, but we source from farms we've worked with for years and lab-test every batch for pesticide residue and microbial counts. Where origin matters most (Bentong ginger, Sabah barramundi scales), we go to the specific source known for that ingredient's quality.

Because cold-pressed juice that's been treated with preservatives or heat isn't really cold-pressed anymore. We chose the harder path: short shelf life, strict cold chain, no shortcuts. What you taste is what came out of the press.

No refined or added sugar in our shots. The sweetness is from the fruits themselves, with a small amount of raw honey in the Turmeric and Kale-Moringa recipes. It's there for absorption and balance, not flavour. Our Kombucha is brewed with organic cane sugar, but the live cultures consume most of it during the 14-day ferment.

Kombucha is fermented green tea: sweet, sparkling and full of live cultures. We slow-brew ours for 14 days using a living culture, then bottle it unpasteurised so the cultures are still alive when you open it. Soda is carbonated sugar water. Different category entirely.

It eats like one: soft jelly texture, lightly sweet from red dates, longan and a touch of honey rock sugar, set with plant-based agar. But each can carries 15g of hydrolysed Type I collagen from Sabah-sourced barramundi scales, which is a clinical daily dose.

Our facility is MeSTI certified by Malaysia's Ministry of Health, and every ingredient we use is Halal-compliant. Our shots and Collagen Jelly contain zero alcohol. Our Kombucha contains trace alcohol from natural fermentation (well under 0.5%), which falls within the JAKIM and global Halal thresholds. We're working towards formal JAKIM certification.

Sabah barramundi scales, a marine fish. The scales are hydrolysed locally in Malaysia, not imported as bulk powder, which lets us trace every step. Pescatarian-friendly. Not suitable for strict vegetarians or vegans.

Most are fine in normal amounts, but pregnancy and lactation come with individual considerations. Turmeric and beetroot in concentrated doses are worth a quick check with your doctor. The Kale-Moringa Shot contains moringa, which some doctors advise avoiding in late pregnancy. When unsure, ask your healthcare provider.

They're food, not supplements, so yes, in moderation. We recommend half a shot (30ml) for children under 12, and starting with the Kale-Moringa Shot or a diluted Beetroot Shot. Turmeric is too intense for most kids. Introduce slowly. Skip raw honey for infants under 12 months.

A few flags worth raising: turmeric can thin blood and may interact with blood thinners or upcoming surgery; beetroot lowers blood pressure and may affect hypertension medication; moringa can affect blood sugar. None are contraindications outright, but check with your doctor if you take medication regularly.

The Collagen Jelly contains fish. Everything else is free of common allergens: no soy, dairy, gluten, peanuts or tree nuts. If you have a specific concern, message us and we'll send you the latest batch certificate.

First thing in the morning, on an empty stomach, for fastest absorption. That's the short answer. More specifically: Beetroot 45 minutes before a workout; Turmeric with food (the fats and pepper help curcumin absorb); Kale-Moringa any time, but it pairs well with breakfast.

Functional juice isn't a switch. Some people feel the lift from beetroot within an hour. Anti-inflammatory effects from turmeric tend to show up in week two or three. Collagen typically takes 6 to 8 weeks of daily intake to show up in your skin. We make consistent products for consistent habits, not overnight changes.

One a day is plenty for most people. Some customers rotate flavours through the week. Doubling up doesn't really double the benefit; the body absorbs what it absorbs.

Yes. Most regulars have one bottle a day. If you've never had a fermented drink, start with half a bottle and see how your gut feels. Probiotics can cause mild changes in the first week, which usually settle.

Night, ideally. Collagen synthesis peaks while you sleep, so taking a pouch 30–60 minutes before bed gives the amino acids time to reach where your body uses them. It also doubles as a guilt-free dessert.

Mostly yes, but spacing them apart helps. Coffee's tannins can interfere with the absorption of some nutrients in our shots. We suggest a 30-minute gap.

Cold-pressed shots: 45 days unopened, 24 hours opened, all kept at 0 to 4°C. Kombucha: 30 days unopened, 5 to 7 days opened. Collagen Jelly: 60 days at room temperature, refrigerate after opening. Every bottle and can is labelled with its specific best-by date.

Because nothing in our products is shelf-stable on purpose. No preservatives, no heat treatment, no pasteurisation. Real food spoils. That's the cost of skipping the chemistry, and we're fine with paying it.

Those are live cultures and natural protein strands, the yeasty bits doing their work. Completely safe and a sign your kombucha is genuinely raw. Give the bottle a gentle swirl before opening, or leave it if you'd prefer a clearer pour.

Natural separation. Plant fibres and oils settle when the bottle sits; we don't add emulsifiers to keep them artificially mixed. Shake gently before drinking. If your shot looks fully clear or uniformly mixed, something's wrong (call us).

Shots and kombucha: yes, always, even before opening. Cold chain is what gives them their shelf life. Collagen Jelly is shelf-stable until opened, then refrigerate and finish within 5 days.

Technically yes, but you'll lose some of the live enzymes and texture on thawing. We'd rather you drink them fresh and order more often than freeze a stockpile.

West Malaysia only, for now. We use insulated boxes with gel packs to maintain 0-4°C in transit. East Malaysia and overseas shipping aren't currently feasible with our cold-chain commitment, but we're working on it.

1 to 3 working days within West Malaysia. Klang Valley orders usually arrive next-day if placed before 11am, Monday to Friday. We don't ship over weekends; your box would sit warm in a warehouse.

Delivery is a flat rate by zone, calculated at checkout.

Because everything is fresh and perishable, we can't accept returns for opened or unrefrigerated products. But if anything arrives damaged, warm or off, message us within 24 hours of delivery and we'll replace it, no questions.

Yes, until we've shipped. Send us a message as soon as you can; we batch produce and pack daily, so the window is short.

Yes, we work with cafés, wellness studios, and offices. Visit our wholesale page or message us directly with your order quantity and we'll work out logistics.